What we record, and what we do not.

Data you enter yourself

The kitchen dimensions, the layout and the choice of materials are kept so that you can open the project later. If you create an account, your email address stands beside them. This data goes neither to Google Analytics nor to Vercel — they count visits, they do not read content.

AI designer (the button at the bottom right): the questions you send it are processed by Anthropic, the US company whose model answers — the question, the earlier messages of the same conversation and the page you are on, and — when you ask for a change in the planner or draw a kitchen — that kitchen's layout, measurements and materials. We don't send the name, email or address from your account; if you type them into a message yourself, they go with the message. If you are not signed in, the conversation is not stored on our server; only your browser keeps it while the tab is open. If you are signed in, it is stored with your account; the “Delete conversation” button deletes the open conversation and we delete all others on request. Questions with no link to you (phone numbers and emails are removed) are counted to see what people ask most. So that free questions are given only once, a one-way fingerprint of your IP address (the address can't be recovered from it) is kept for 30 days; your question balance and purchased packs are kept with your account.

You do not need an account to buy. In that case we keep the email address you leave with the order — it is what we recognise you by, what we use to let you know once the payment has been recorded, and what attaches the order to an account if you later open one with the same address. The order also carries a secret key in its address: it is the only thing that opens the order without signing in, and it stops working as soon as the order has an owner.

If you pay by card, the payment opens on Stripe's own page. The card number never passes through our site and we never see it — you enter it with them. We send Stripe the amount, the order number and your email address, so that it can send you a payment confirmation. Once the payment goes through, Stripe sends us a report of that purchase — it holds the amount, the payment reference and what Stripe itself collected from you, your email address included. Of all that we store only the reference and the fact that the money was taken; the rest we do not keep. Stripe is a US company.

If you sign in through a Google account, Google gives us only your email address and the basic details of the account (the name and profile picture, if the account has them) — and that only so we know whose account it is. We neither see nor keep your password, because you do not enter it with us. None of this is sold or used for advertising, and the sign-in can be revoked at any moment in your Google account as well, under "Apps with access to your account". The one thing that does go further is the address itself, to the service that sends the mail — otherwise no message could reach you; who that is appears in the list below.

For the page recording we have to be more precise, because it watches the screen. It does not wait for your answer — it starts when the page opens. It is switched off with the "No, thanks" button in the bar or here below, and if your browser has "Do Not Track", it does not start at all.

What it does not record: password, email and phone fields are masked by the tool itself. The parts of the screen with the amount and the reference number we mark with a class the recorder respects, so it skips them. It does not go behind the sign-in — and if you get there from a page that is already open, the page is loaded again precisely so that the recording stops.

What we cannot promise is how that tool is set up on its own side. If field masking is switched off there, the dimensions you enter in the planner could end up in the recording. That is why we keep that setting on and why we write it here, instead of claiming something that does not depend on us.

An enquiry sent through the contact form — the name, the email address or phone number and the message itself — is kept so that we can answer it, and that is all it is used for. A fingerprint of the network address stays with the enquiry — the address itself is not kept — and it serves only to keep the form from being buried by a script. When you want the enquiry deleted, it is enough to say so in your reply.

When you order something, we keep the order data for as long as the regulations require — that is an obligation which does not depend on consent to measuring.

Where the data goes

The site does not run on its own. These are the services that at some point receive part of your data, and exactly what each of them gets:

None of them are given the data for advertising and none of them are sold it. Some are in the United States, so that is where the data is processed. If you want to know exactly what ends up where and on what basis, ask at the address in the section on responsibility — you will get an answer.

Who is responsible

The controller is a company registered in the United States, so some of the data is processed outside Serbia and the European Union. That changes nothing about the rights in the next section — you keep them in full.

One email or one phone call is enough to delete the account and everything that goes with it.

Your rights

For everything below, an email or a call to the contact above is enough — no form and no explanation. We answer within 30 days at the latest.

• Access — we tell you what we hold about you and send you a copy.
• Correction — if something is wrong or out of date.
• Erasure — the account and everything with it. Order data is the exception: the regulations require us to keep it even after the account is deleted.
• Portability — we give you your kitchens and data in a form you can take elsewhere.
• Objection and withdrawal of consent — measuring is switched off higher up this page, at any moment, with no consequences for using the site.

If you think we are not handling your data properly, you can lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection (Bulevar kralja Aleksandra 15, 11120 Belgrade, poverenik.rs). We would rather you came to us first — it is quicker, and it is usually a misunderstanding.

How long we keep it

Kitchens and the account — until you tell us to delete them. An enquiry from the contact form — until it is settled, and then as long as it takes to remember what we agreed. Order data — as long as the regulations require. Visit measuring — by the rules of the tools listed in the table above; none of it sits with us.

What you are buying and on what terms is on the Terms of sale page.